Develop Specific Portal Deployment Requirements for Behavioral Health Clinics/Providers
Behavioral health clinics and providers use patient portal features differently than their primary care counterparts, and a portal implementation must be tailored to their unique requirements. For example, the rules and workflows surrounding use of clinical messaging will be different in a behavioral health environment.
- Case Study on Patient Portal Deployment in Behavioral Health - An article that details lessons learned in a portal deployment in a large organization that provides behavioral health services.